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Terms of Service.

Effective: April 24, 2026 · Version 1.0

Welcome to DOWNBEAT. These Terms of Service ("Terms") form a legally binding agreement between you ("you", "User") and DOWNBEAT ("DOWNBEAT", "we", "us", "our"), governing your access to and use of the DOWNBEAT platform, websites, mobile applications, and all related services (collectively, the "Service").

By creating an account, checking the "I agree" box at signup, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility and Accounts

You must be at least 13 years old to create an account. If you are under 18, you represent that you have your parent or legal guardian's permission to use the Service and that they agree to these Terms on your behalf. Programs (such as schools, booster programs, or music directors) that use the Service for minors are responsible for obtaining any consents required by applicable law.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You agree to provide accurate information at signup and to keep it current. We may suspend or terminate accounts that violate these Terms, at our sole discretion, with or without notice.

2. Description of the Service

DOWNBEAT is a software platform that helps music programs (including but not limited to marching bands, concert bands, and related ensembles) organize members, communicate, schedule events, track attendance, and collect payments. Features may change, be added, or be removed at any time without notice.

3. Payments, Dues, and Third-Party Processors

The Service supports payment collection through third-party processors, including but not limited to Stripe, Inc. ("Payment Processor"). When you pay for goods, dues, fees, or other items through the Service:

  • The funds are processed by the Payment Processor, not by DOWNBEAT. Your payment information is handled by the Payment Processor under its own terms and privacy policy.
  • DOWNBEAT is not the seller, merchant, or party to any transaction between you and the program receiving the payment. We merely provide software that facilitates the transaction.
  • All payments are between you and the receiving program. DOWNBEAT is not responsible for any refund, dispute, chargeback, tax, service provided, or goods delivered in connection with any payment. Disputes must be resolved directly with the receiving program or the Payment Processor.
  • Programs receiving payments are responsible for compliance with applicable tax, accounting, consumer-protection, and nonprofit regulations.
  • Payment Processor fees may apply and are set by the Payment Processor. DOWNBEAT may also charge its own service fees, which will be disclosed before you complete a transaction.

4. User Content and Data

You retain ownership of content you submit through the Service (announcements, profile info, event details, comments, payment notes, etc. — "User Content"). By submitting User Content, you grant DOWNBEAT a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for technical reasons such as format conversion), display, and transmit that content solely for the purpose of operating and improving the Service.

You represent that you have the right to submit the User Content you submit, and that your User Content does not infringe any third party's rights or violate any law. You are solely responsible for your User Content.

5. Account Linkage

The Service allows parents or guardians to link their account to another user's account (such as a minor child), subject to approval by an program administrator. Once linked, the parent or guardian may access information about the linked user and take certain actions on their behalf (such as making payments). You acknowledge that any such linkage is at the discretion of the program administrator and that the linked users consent to this access as a condition of participating in their program's use of the Service. DOWNBEAT is not responsible for interpersonal disputes arising from linkage.

6. Acceptable Use

You agree not to:

  • Use the Service to harass, threaten, defame, or harm any person;
  • Post or transmit unlawful, obscene, or infringing content;
  • Attempt to access data, accounts, or systems you are not authorized to access;
  • Scrape, reverse-engineer, circumvent security controls, or interfere with the Service's integrity or availability;
  • Use the Service to send spam or unsolicited commercial messages;
  • Impersonate another person or misrepresent your affiliation with any program;
  • Use the Service in any way that violates any applicable law or regulation.

Programs are responsible for their members' conduct. DOWNBEAT reserves the right to remove content and suspend accounts that violate this section.

7. DISCLAIMERS — SERVICE PROVIDED "AS IS"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOWNBEAT DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OR ERROR-FREE OPERATION. DOWNBEAT DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT DATA WILL NOT BE LOST, OR THAT ANY DEFECTS WILL BE CORRECTED. YOU USE THE SERVICE AT YOUR OWN RISK.

We do not guarantee the accuracy of information submitted by other users, the availability of any specific feature, or the retention of any data. Back up information you consider important through your own means.

8. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DOWNBEAT, ITS OWNERS, OPERATORS, EMPLOYEES, AFFILIATES, OFFICERS, DIRECTORS, CONTRACTORS, LICENSORS, OR AGENTS (COLLECTIVELY, THE "DOWNBEAT PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF THE DOWNBEAT PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE DOWNBEAT PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO DOWNBEAT (EXCLUDING AMOUNTS PASSED THROUGH TO ORGANIZATIONS OR PAYMENT PROCESSORS) IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
WITHOUT LIMITING THE FOREGOING, THE DOWNBEAT PARTIES SHALL NOT BE LIABLE FOR: (I) ANY LOSS OR UNAUTHORIZED ACCESS TO DATA; (II) ANY FAILURE, DELAY, ERROR, OR INTERRUPTION OF THE SERVICE; (III) ANY CONTENT, CONDUCT, OR ACTIONS OF OTHER USERS OR ORGANIZATIONS; (IV) ANY PAYMENT DISPUTE, REFUND, OR TRANSACTION BETWEEN YOU AND AN ORGANIZATION; (V) ANY DECISION MADE OR NOT MADE BY AN ORGANIZATION ADMINISTRATOR USING THE SERVICE; (VI) ANY INJURY, LOSS, OR DAMAGE ARISING FROM ATTENDANCE AT, NON-ATTENDANCE AT, OR OTHER INVOLVEMENT WITH ANY EVENT, REHEARSAL, COMPETITION, OR ACTIVITY MANAGED OR COMMUNICATED THROUGH THE SERVICE; OR (VII) ANY ACTS OF GOD, FORCE MAJEURE, OR EVENTS OUTSIDE OUR REASONABLE CONTROL.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless the DOWNBEAT Parties from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or the rights of any third party; or (e) any dispute between you and another user, program, or payer/payee in connection with the Service.

10. Program Administrators

If you use the Service as an administrator of an program (director, owner, band staff, etc.), you additionally represent and warrant that you have the legal authority to bind the program to these Terms, that you will comply with all laws applicable to your handling of members' and minors' information, and that you will obtain and maintain any consents required from members, parents, or guardians for the program's use of the Service. You indemnify the DOWNBEAT Parties against any claim arising from your administrative actions.

11. Privacy

Your use of the Service is also governed by our privacy practices. We collect and process information necessary to operate the Service, including account details, program memberships, attendance records, and payment metadata. We do not sell personal information. We use commercially reasonable safeguards to protect your data but cannot guarantee absolute security. By using the Service, you consent to our collection and use of information as described here and in any future published privacy notice.

12. Termination

You may stop using the Service at any time. We may suspend or terminate your account or access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Sections 3, 7, 8, 9, and 13) shall survive.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Connecticut, USA, without regard to its conflict-of-laws principles. You and DOWNBEAT agree that any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Connecticut, and you consent to personal jurisdiction there. You waive any objection based on inconvenient forum.

To the fullest extent permitted by law, any claim arising out of or related to these Terms or the Service must be brought within one (1) year after the cause of action arose, or be forever barred.

CLASS ACTION WAIVER. To the fullest extent permitted by law, you agree that any dispute will be resolved on an individual basis only, and you waive any right to participate in a class action, collective action, or representative proceeding.

14. Changes to These Terms

We may modify these Terms at any time. If we make material changes, we will provide notice through the Service (such as a platform-wide broadcast) or by updating the "Effective" date above. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of them. If you do not agree to the revised Terms, you must stop using the Service.

15. Miscellaneous

These Terms, together with any policies referenced herein, are the entire agreement between you and DOWNBEAT regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be replaced with an enforceable provision that most closely matches the original intent. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign these Terms without our written consent; we may assign them freely. No agency, partnership, joint venture, or employment relationship is created by these Terms.

16. Contact

For questions about these Terms, contact: nick@downbeatforband.com

END OF TERMS · VERSION 1.0 · EFFECTIVE APRIL 24, 2026